WASHING: Use neutral liquid soap or detergent to wash clothes, it is less corrosive to the fibers than powdered soap. High temperatures are always bad for fabrics. Dissolve the detergent well in the water so that it does not produce stains. Wash strong colors such as red, blue, black, etc. separately. Do not let the garments soak, especially if they have metallic applications or embroidery in intense colors. Garments with applications (Crystals, Flowers) deserve special and delicate care. If the internal label allows washing, always do it inside out and gently to avoid detachment.

DRY CLEANING: Perform dry cleaning in traditional dry cleaners (No Express).

DRYING: Viscose garments, regardless of the percentage they contain, must be dried after washing on a horizontal surface, to avoid deformation or stretching of the fabric, since it is a regenerated and extremely unstable fiber. Hang garments in the shade to avoid loss or fading of color.

IRONING: Do not iron on Flowers or applications. Do not use steam iron on garments that indicate low temperature, it is more damaging to some fibers.

It takes us between 1 and 3 business days to process an order, after which we will send it to you. Shipping time depends on your location, but you can estimate it as follows:

NATIONAL: Between 3 and 5 business days

INTERNATIONAL Between 5 and 8 business days

All orders are shipped from Barranquilla, Colombia.

We do not offer returns or exchanges, but if something happens with your order, please contact us at contact@pamelastevenson.co or at the following number +573013356863